Cloudnotte Privacy Policy

Effective Date: 8/8/2025

Cloudnotte is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Cloudnotte platform, mobile applications, and related services. By accessing our platform or mobile application and any related services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.

Overview

By accessing our platform or mobile application and any related services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.

Information We Collect

We collect the following types of information:

Information You Provide to Us

  • Account Registration Data – Name, email address, phone number, password, school name, role (e.g., student, teacher, parent, administrator).
  • Profile Information – Date of birth, gender, profile photo, academic details, and any information you voluntarily add to your profile.
  • Payment & Billing Information – Payment card details, bank account information, and billing addresses (processed securely via third-party payment processors).
  • Content You Upload – Assignments, grades, lesson materials, messages, and other files shared through the platform.

Information We Collect Automatically

  • Usage Data – IP address, browser type, device identifiers, pages visited, time spent on the platform, and interactions with content.
  • Cookies & Similar Technologies – Used to remember your preferences, enhance user experience, and analyze site usage.

Information from Third Parties

  • School Administrators or Partners – We may receive user account information from affiliated schools or educational institutions.
  • Integrated Services – If you sign in through Google, we may collect authentication and profile information provided by that service.

Information You Provide to Us

  • Account Registration Data – Name, email address, phone number, password, school name, role (e.g., student, teacher, parent, administrator).
  • Profile Information – Date of birth, gender, profile photo, academic details, and any information you voluntarily add to your profile.
  • Payment & Billing Information – Payment card details, bank account information, and billing addresses (processed securely via third-party payment processors).
  • Content You Upload – Assignments, grades, lesson materials, messages, and other files shared through the platform.

Information We Collect Automatically

  • Usage Data – IP address, browser type, device identifiers, pages visited, time spent on the platform, and interactions with content.
  • Cookies & Similar Technologies – Used to remember your preferences, enhance user experience, and analyze site usage.

Information from Third Parties

  • School Administrators or Partners – We may receive user account information from affiliated schools or educational institutions.
  • Integrated Services – If you sign in through Google, we may collect authentication and profile information provided by that service.

How We Use Your Information

  • Provide and operate our Services.
  • Create and manage user accounts.
  • Facilitate communication between students, teachers, parents, and administrators.
  • Personalize learning experiences through AI and analytics.
  • Process and track payment.
  • Monitor platform performance and security.
  • Comply with legal and regulatory obligations.

How We Share Your Information

  • Schools & Administrators – As required for academic management.
  • Service Providers – Hosting, analytics, payment processing, and customer support vendors like sendpulse.
  • Legal Authorities – When required by law, regulation, or court order.
  • Business Transfers – In the event of a merger, acquisition, or sale of assets.
We do not sell personal data to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If your account is closed, we will delete or anonymize your data, except where retention is required by law.

Data Security

We use encryption, secure servers, firewalls, and access controls to protect personal data. While we take reasonable measures, no method of transmission or storage is 100% secure.

Children’s Privacy

Cloudnotte is designed for use by schools, including students under the age of 18. We process children's data only with the consent of their parent, guardian, or school authority, in compliance with applicable laws.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent where processing is based on consent.
  • Object to certain processing activities.
  • Request data portability.

To exercise your rights, contact us at [email protected].

International Data Transfers

We ensure adequate protection measures in line with NDPR and GDPR requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the “Effective Date” will be updated accordingly.

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