Cloudnotte Privacy Policy

Last Updated: 4th Oct 2025

Cloudnotte is committed to protecting the privacy and safety of every learner, educator, and school that uses our platform. This policy explains how we collect, use, and protect your information, and how you can control what happens to your data.

Who We Are

Cloudnotte is an education technology platform that enables schools and educators to teach, manage, and assess students both online and offline. We take data protection seriously and comply with global and local privacy standards, including the Nigeria Data Protection Regulation (NDPR), the General Data Protection Regulation (GDPR), and Child Online Protection (COP) principles.

Contact

If you have any questions about this policy, contact us at:[email protected]

We collect only the information necessary to provide educational services safely and effectively. This may include:

• Account information: name, email, phone number, password, role (student, teacher, parent, or admin).
• School data: class lists, grades, attendance records, timetables, and performance reports.
• Device and usage data: how you use the platform, browser type, and login times (for security and analytics).
• Optional data: photos, assignments, or media shared during learning activities.

Your data helps us to:

• Provide and improve Cloudnotte’s learning services.
• Enable teachers to track student progress.
• Communicate important updates.
• Ensure safety and prevent misuse of the platform.
• Comply with legal or educational reporting requirements.

We do not sell or trade your data to anyone.

Because many Cloudnotte users are minors, we use child-friendly safeguards, including:

• Strict access controls for teachers and administrators.
• Parental or school consent before student accounts are created.
• Moderation of uploaded content to detect harmful or abusive material.
• A confidential reporting system for students to report abuse or harmful content; reports are investigated immediately by our safeguarding team.

We only share your information when:

• You or your school authorize it (for example, sharing reports with parents).
• It is required by law or regulation.
• It is needed to protect a user’s safety.

We use trusted third-party tools to host or secure the platform; all third parties operate under strict confidentiality agreements.

You have the right to:

• Access your data.
• Correct or update your information.
• Withdraw consent at any time.
• Request that we delete your account or personal data.

To exercise these rights, contact [email protected] or use the in-app data settings.

We protect your data through:

• Encrypted communication (HTTPS, SSL).
• Secure data centers with access controls.
• Regular system monitoring and backups.
• Staff training on privacy and child protection.

We keep your information only as long as needed for educational purposes or as required by your school’s policy. Once data is no longer needed, it is safely deleted or anonymized.

By using Cloudnotte, you agree to this privacy policy. If we make major changes, we will notify users through email or an in-app message before changes take effect.